Refund Policy


Customer should contact ejoyelectronics if not satisfied with a product for any reason. Ejoyelectronics will promptly provide an exchange or refund if the product is returned within 30 days of delivery, in its original packaging and with proof of purchase from ejoyelecrtonics. 

Returns address:


P.O. BOX 37136 


If you are shipping the product:

  • Carefully package the item(s) and include the packing slip.

  • Write the reason for returning the product on your packing slip; if the packing slip is not available, please provide the purchase date, the original invoice number and the item number for the product.

  • Indicate whether you would like a replacement product or a credit.

  • Ship the package to Ejoyelectronics: P.O. Box 37136, Philadelphia. Pa. 19148

  • Please prepay shipping – Ejoyelectronics does not accept Cash on Delivery (C.O.D.s).

  • For assistance with returns, email Customer Care at


Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ejoyelectronics reserves the right at any time after receipt of your order to accept or decline your order for any reason. ejoyelectronics is a reseller to end-users in the United States only and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products purchased from Us.

Terms of Sale, Shipping, Warranties

Regardless of any terms or instructions to the contrary in any documents or communication made by a visitor or potential customer of ejoyelectronics, any sales made from ejoyelectronics whether through our website, retail stores and/or our call centers, shall be subject solely to the terms of sales, shipping methods/fees/times, and product warranty (if any) and all other terms and conditions set forth in writing on the ejoyelectronics site and/or catalog. Any other terms or instructions supplied in any manner by a visitor or customer are void and are hereby replaced in their entirety by the ejoyelectronics.


Payment and Credit Terms.

ejoyelectronics accepts Pay Pal, checks, money orders, Visa, MasterCard, Discover, and American Express.